Caxton Customer Support Hub
Elevating Your Trading Journey
At Caxton, we prioritize your trading success. Our dedicated support team is available to help with any inquiries or issues, ensuring you have a seamless trading experience.
Contact Our Support TeamMultiple Support Channels Available 24/7
Email Support
Extensive support for non-urgent questions. Expect a response within 24 hours during business days.
Send EmailPhone Support
Reliable assistance for urgent or complex issues. Reach us Monday through Friday, 9 AM to 6 PM EST at Caxton.
Call NowSocial Media
Follow us on Facebook, Twitter, and LinkedIn for the latest updates and support news.
Follow UsHelp Center
Discover a vast library of tutorials, expert insights, and comprehensive guides.
Visit the Caxton Support CenterCommunity Forum
Join our community to share knowledge, ask questions, and find answers.
Browse Our PlatformOur dedicated team is here to assist you whenever needed
Live Chat
24/7
We offer 24/7 support with quick response times
Email Support
We typically reply within 24 hours
Expect responses usually within a day.
Phone Support
Available Monday to Friday
Support customized to fit your schedule and requirements
Help Center
Always available
Access assistance instantly whenever required.
Simplified customer support experience
1. Log In
Log into your Caxton account via the official site using your credentials.
Navigate to Support Center
Support options are generally located under "Help" or "Customer Support" in the footer or main navigation areas.
1. Select Contact Method
Choose from live chat, email, phone, or self-help tools suited to your preferences.
4. Provide Details
Provide your account login details and explain your issue
Visit our dedicated Solo Solutions platform for streamlined and efficient trading functionalities.
Help Center
Consult comprehensive manuals and tutorials for self-guided troubleshooting.
Access ResourceVideo Tutorials
Watch in-depth video guides to understand the capabilities of Caxton.
Access ResourceCommunity Forums
Join a community of traders to share insights and strategies related to Caxton.
Access ResourceEnhance Your Profits with Tips from Industry Experts
Provide clear and detailed descriptions of your issue, including relevant background information.
Share detailed account information and visuals if necessary to assist support teams.
Select your preferred contact method: live chat for immediate help or email for detailed responses.
Review the FAQ section for quick fixes to common issues before reaching out.
Prepare your account information, transaction logs, and visual documents before contacting support.
If issues continue, try contacting support again through the primary support channel or an alternative contact method.