Common Inquiries

Caxton combines traditional trading with social networking features, offering a wide range of assets including cryptocurrencies, stocks, forex, commodities, ETFs, and CFDs, complemented by tools for monitoring and replicating successful trades.

Social trading on Caxton connects traders worldwide, providing access to diverse strategies and enabling automatic copying through features like CopyTrader and CopyPortfolios. This collaborative environment allows users to leverage expert insights to improve their trading results, even without extensive market knowledge.

Caxton combines social trading with diverse investment choices, enabling traders to connect, share strategies, and copy trades automatically via tools like CopyTrader. The platform also features a user-friendly interface, a broad selection of tradable assets, and innovative options like CopyPortfolios based on specific themes or strategies.

On Caxton, traders can access a variety of assets including cryptocurrencies, tokenized securities, decentralized finance (DeFi) products, digital tokens, and blockchain securities, along with options for digital donations and identity verification services.

Caxton services are available in multiple countries worldwide, but availability may depend on local regulations. To verify if Caxton operates in your region, consult the Caxton Availability Page or contact customer support for current information.

The initial deposit for Caxton varies between $250 and $1,000 based on your location. Check the Caxton Deposit Page or contact the Help Center for region-specific details.

To create an Caxton account, visit the official website, click "Register," provide your personal details, complete identity verification, and fund your account. After setup, you can start trading and explore all platform features.

Yes, Caxton has a mobile application compatible with both iOS and Android devices. This app allows users to execute trades, manage their portfolios, track market trends, and access their accounts from anywhere.

To verify your Caxton account, sign in, go to 'Profile Settings,' select 'Identity Verification,' upload valid ID and proof of address, and follow the prompts. Verification usually takes 1-2 business days after submission.

To reset your password, visit the login page, click 'Forgot Password?', enter your registered email, check your email for the reset link, and follow the instructions to create a new password.

To deactivate your Caxton account, withdraw all your funds, cancel active trades, contact customer support to request deactivation, and follow any additional guidance they provide.

Caxton provides diversified investment solutions, including CopyPortfolios, which are curated collections of assets centered around specific themes or strategies to facilitate diversified investing and risk management.

CopyTrader allows users to automatically mirror the trading actions of top investors on Caxton. By selecting a trader to follow, your account will replicate their trades proportionally to your invested amount. This is particularly helpful for beginners who want to learn from experienced traders while actively participating in the markets.

Thematic Groups are curated portfolios combining different trading strategies or assets based on particular themes. They offer diversified exposure to various traders or assets through a single investment, simplifying risk management and portfolio diversification. Access these via your Caxton account using your login credentials.

To customize your CopyTrader settings, you can: 1) Choose which traders to follow, 2) Set your investment amount, 3) Adjust the distribution percentages, 4) Enable risk management features like stop-loss orders, 5) Regularly assess your trading performance and update your strategy as needed.

Yes, Caxton supports margin trading via contracts for difference (CFDs). This allows traders to leverage their positions, increasing potential gains as well as risks. Proper understanding of leverage and cautious risk management are essential to trade safely on this platform.

Caxton features an interactive social trading platform where members can connect, share insights, and collaborate on trades. Users can view traders' profiles, track their success, and engage in discussions, creating a community that promotes learning and mutual support.

To begin trading on Caxton: 1) Log in via web or mobile app, 2) Browse available assets, 3) Place trades by selecting assets and entering investment amounts, 4) Monitor trades through your dashboard, 5) Utilize analytical tools, stay updated with market news, and participate in community features for more informed trading.

Caxton provides commission-free trading for stocks, allowing users to trade without paying commissions. However, spreads on CFDs and some fees for withdrawals and overnight positions may apply. Checking the official fee schedule on Caxton's website is recommended for full details.

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Caxton clearly states its fee structure, including spreads, withdrawal fees, and overnight charges. All potential costs are transparently detailed on the platform, aiding traders in understanding expenses beforehand. Reviewing these details before trading can help manage costs effectively.

Spreads at Caxton differ depending on the asset, representing the gap between bid and ask prices. Assets with higher volatility tend to have wider spreads, impacting trading costs. It's advisable for traders to verify current spreads for each asset prior to trading to better control costs.

What fees are levied when withdrawing funds from Caxton?

Caxton does not charge for deposits made through standard transfer methods; however, third-party payment services like credit cards, PayPal, or bank transfers may have their own fees. It is recommended to consult with your payment provider for specific costs.

Overnight rollover fees are applied to leveraged positions kept beyond trading hours. These depend on the leverage used and the duration of holding, with differences based on asset type and trade volume. Complete overnight fee details are provided in the platform’s 'Costs' section.

Caxton employs security protocols including SSL encryption for data transfer, two-factor authentication (2FA) for user identity verification, regular security audits to identify vulnerabilities, and strict privacy policies aligned with international standards to ensure your personal information is protected.

Yes, Caxton prioritizes the security of your investments by maintaining client funds in segregated accounts, applying strict operational controls, and adhering to client protection policies relevant to your country. Your funds are kept separate from company assets to ensure security and regulatory compliance.

If you detect unusual activity, immediately change your login credentials, activate two-factor authentication, contact Caxton support to report the concern, review recent transactions for unauthorized changes, and ensure your devices are secure from malware and viruses.

Caxton emphasizes the protection of client funds through strict asset segregation but does not provide separate insurance policies for individual accounts. Traders should carefully assess market risks and understand the potential for loss before trading. For detailed security information, see Caxton's Legal Disclosures.

Customers can access support at Caxton through live chat during business hours, email, an extensive Help Center, social media platforms, and regional phone support.

To report technical problems, visit the Help Center, complete the 'Contact Us' form with detailed descriptions, upload relevant screenshots or logs, and await a response from the support team.

Support requests sent via email and contact forms are usually answered within 24 hours. The live chat feature offers instant help during operational hours. Response times may fluctuate during peak times or holidays.

Live chat support is available during regular business hours. Outside these times, customers can contact support through email or the Help Center, where replies are sent based on staff availability.

Caxton features various trading options, including automated trading systems, tailored trading algorithms, portfolio management tools, and live market analytics. The most successful approach depends on each trader’s style, goals, and experience level.

Although Caxton offers a broad array of tools and analytics, its personalization options are somewhat limited compared to more sophisticated platforms. Traders can still tailor their experience by selecting preferred market sectors, adjusting risk levels, and employing various charting features to enhance their trading tactics.

Improve your trading performance on Caxton by diversifying your investments across different assets, adopting a variety of trading strategies, and implementing prudent asset distribution techniques to control losses.

Trading hours vary with the asset class: Forex operates nearly 24 hours five days a week, stock exchanges follow their scheduled hours, cryptocurrencies trade continuously, and commodities/indices have specific trading windows based on exchange timings.

Use Caxton's advanced analysis features, such as technical indicators, customizable charts, and pattern recognition tools, to conduct thorough market reviews and develop informed trading strategies.

Implement comprehensive risk controls, define clear profit goals, select suitable position sizes, diversify your portfolio, leverage carefully, and continuously monitor your investments to maintain effective risk oversight.

Log into your account, select 'Withdraw Funds', specify the amount and payment method, confirm the details, and wait for processing, which typically takes 1-5 business days.

Yes, Caxton offers an AutoTrader feature that allows users to set predefined parameters for trading automation, helping to execute trades systematically.

The platform includes a Learning Hub with webinars, market analysis reports, tutorials, and a demo account to support skill development.

Since tax laws differ internationally, Caxton offers detailed transaction histories and summaries to assist with tax filings. Seek advice from a tax expert for personalized guidance.